Frequently Asked Questions

General Questions

1. What is web hosting?
2. What is the difference between Unix accounts and Windows accounts?
3. What do I need to use web hosting services?
4. What is SSL?
5. What is a domain name?
6. How do I upload my site?

Pre-sale Questions

1. How long will it take to setup my hosting account?
2. Do I save if I purchase annually?
3. I lost my password, what should I do?
4. What is uptime?

Billing

1. How do I make a payment?

Shared Hosting

1. What is shared hosting?
2. Is my account open to others?